Tuesday, September 14, 2021

What To Say When You Call 911

What you say when you call 911 can speed response by minutes, especially here.

We have a couple areas in Mohave County where when you dial 911 you get Nevada's Public Safety Answering Point their 911 rather than Arizona. 

I was aware of the problem from living in Mohave Valley where driving on US95 your phone switches back and forth from Arizona towers to Nevada towers. 

While driving to Vegas the other day we saw a miner accident about milepost 10 on US93. I dialed 911 and knowing we were close to the border, as soon as they answered I told them I was northbound on US93 at milepost 10 in Arizona. That way the 911 operator knew they had to transfer me to the Arizona Public Safety Answering Point and not waist time asking what type of emergency I have. 

The Mohave County Sheriff is the Public Safety Answering Point (PSAP) for our area, so that's who answers when we call 911 from Dolan. 

Law enforcement in Dolan Springs, Meadview, and on Pierce Ferry Rd is provided by the Mohave County Sheriff's Department. On US-93 law enforcement is provided by the Department of Public Safety, DPS. 

Fire and ambulance service is provided by the Lake Mohave Ranchos Fire District for Dolan Springs, Meadview, Pierce Ferry Rd and US-93 up to milepost 50.

If you know where you are, what's going on, and what agency you need tell the 911 operator.

An example is "I need fire for an injury accident US-93 milepost 42 southbound. This tells the 911 operator at MCSO there's injuries and they need to transfer you to fire dispatch". 

MCSO answers our 911 so if it's a matter for the sheriff go ahead and tell the first 911 operator about the problem. If you know where you are, what's going on, and what agency you need tell them...


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